Support

Questions, bugs, or ideas: email swp.mrs@gmail.com. Please include your phone model and its iOS or Android version, and a screenshot if something looks wrong.

Frequently asked

Where is my save? The game saves automatically on your device every few game days and whenever you leave the app, and keeps a backup copy. It is not synced between devices.

What happens while I am away? When you come back, up to 90 days pass at the speed you left the game on, and a note tells you how your cash changed. The catch-up stops early on a day that needs you, such as a bankruptcy warning or an auction's last call. A paused game stays paused.

How do I start over? Open the pause menu, tap Main menu, then New game. This replaces your current game.

Why can I not renovate or build? Bigger renovations and every building type are unlocked on the Research tab. On your own you can run one project at a time; hire staff on the Office tab to run more at once.

Why was tax taken from my sale? Selling a property within a year of buying it pays 20% tax on the profit, and every purchase has 2% closing costs. Holding longer avoids the tax. Any loans on the property are repaid from the sale.

How do auctions work? Bidding needs a 10% deposit, which comes back if someone outbids you. If you win, the rest of the price plus closing costs is paid when the auction closes, so keep the cash ready.

Why did the game end? If your cash stays below zero for 30 days, your creditors sell properties to cover the debt. If that is not enough and the company is still worth something, the bank restructures the debt once and gives you 30 more days. Otherwise, or the second time the creditors' sale falls short, the company closes. You get a warning after 15 days: sell something, take a loan against a property, or let staff go.

Story or Sandbox? You choose when you start a company. Story adds Dot, Sterling and the rest of Harbor City: cards with choices, letters, chapters and a Journal that keeps every line. Sandbox is the same city and economy without them. The choice belongs to that company; start a new one to try the other.

Do I have to answer every story card? No. Big moments pause the game until you choose. Letters wait in the Letters inbox. Every card shows what happens if you do not answer: when its timer runs out, Dot picks the cautious option for you. In Settings, Story cards: Quiet lets urgent cards wait in a chip under the top bar, with a countdown, instead of pausing the game, and Dot handles small stuff at 2x-4x does the same for everyday cards when the game runs fast.

What happens to the story while I am away? Letters that run out of time are answered by Dot, and she tells you how many she handled. The catch-up stops before a chapter moment, so you never miss one.

What is free, and what does the purchase unlock? The home-office years are free: buying, renovating, flipping, renting, auctions, your first hire, the home-office research, and building houses and duplexes. So is Chapter One of the story, and the Kitchen Table League after it. One purchase unlocks the storefront agency, the development firm and the corporate HQ, and every building and upgrade they open. It is a one-time purchase, and there is nothing else to buy.

I bought the full game, but it is locked. Open Settings from the title screen or the pause menu and tap Restore purchases, signed in with the same Apple ID or Google account you bought it with. If the game says "Payment pending" or "Waiting for approval" (Ask to Buy), the payment has not gone through yet. The game unlocks by itself once it completes or is approved, even if the game was closed at the time.

Is there any real money involved? Only the optional purchase that unlocks the full game. Everything inside the game is simulated, and it is not financial or investment advice.